Frequently Asked Questions
What is Dental Sidekick?
Dental Sidekick, fueled by Kate's passion for dentistry, came alive when she knew she wanted to make a positive difference in her local dental community. After working as a dental employee for numerous years, she experienced firsthand the struggle of loving her job but needing an extra hand on occasion. Or the stress it caused when an employee woke up sick and left the team shorthanded and scrambling for the day.
Sure, temporary staffing agencies are built for this sort of thing, but they also come with their own set of downfalls, such as booking fees and strict cancellation policies. Not to mention, finding someone reputable, who can fill-in almost anywhere in the office, isn't always the easiest task, especially when you're in a pinch at 6am on a Monday morning. And that's where your dental sidekick enters the chat.
Kate is an early bird, local to Pembroke Pines, and loves a little spontaneity in her work schedule. She is a dental professional with over 15 years of experience in expanded functions dental assisting, appointment scheduling, treatment planning/presenting, insurance verification, claim submission, accounts receivable (with billing and aging management), sterilization/room turnover, dental radiology, minor lab repairs/pouring diagnostic models, and even dental-specific copywriting and marketing.
You know... like a dental sidekick.
So, let's say I want to hire Kate. How does this work?
Easy. You can fill out the contact form, email, text, or call Kate directly. Just include a few details about the services your office needs, what dental platform you use, and the day/timeframe your office needs coverage. You and Kate will confirm the details, reserve the date, and you can get back to what really matters—patients.
What determines the cost?
Dental support services are not one-size-fits-all. You'll only pay the reservation fee for short services, such as an emergency (same-day) one-hour reservation. However, if your office needs full-day support involving multiple areas of service, such as dental assisting, treatment coordinating, insurance submission, billing, dental content creation, and more, the service fee will be based on your unique practice needs.
Services will always be discussed up front, well before reservations are made.
Can I hire Dental Sidekick for remote services?
Yes! Need billing assistance? Kate can evaluate records for accurate coding, file insurance claims, and provide follow-up services to ensure approval, resulting in fast turnaround and claim payment. In addition to patient billing and payment processing.
Need marketing and branding assistance? Your Dental Sidekick can help with that, too. Kate is an experienced copywriter with extensive knowledge in dental SEO, blog writing, social media content creation, and dental branding strategy.
How about onboarding, insurance, taxes, and payroll?
Dental Sidekick handles all administrative and tax responsibilities, making emergency services effortless for you and your practice. Your office is not responsible for payroll processing, withholdings, or onboarding paperwork.
